ACI’s 3rd edition of the Customer Experience Management Summit will be taking place in London, UK, on 14th & 15th June 2017.
Over the two days, the event will give you in-depth looks into the main drivers and challenges faced by brands & retailers when it comes to Customer Experience, through case studies, interactive sessions & panel discussions, led by industry experts.
The conference will bring together senior customer experience & customer service representatives across different sectors, technology & solution providers, as well as agencies.
Join us in London to exchange with your peers and engage in excellent networking opportunities.
Follow us on Twitter: @ACIEU_QCX, and get updates on speakers!
If you would like to be considered as a speaker for the event with a 30-45 minute presentation, please submit an abstract for consideration to:
Tel: +44 (0)20 3141 0632
ACI’s Customer Experience Management Summit will bring together brands/retailers representatives such as:
Head of Customer Service, Online Relationship & Digital Customer Experience Managers, Heads of Creative User Experience, Customer Relationship Management Manager , Head of Customer Experience, Customer Engagement Director, Loyalty & Insights Manager, Director of Customer Insights & Analytics, Head of Customer Retention, Consumer Operations Manager, Operational Excellence etc.
You will also be able to meet senior representatives from Technology/Solution Providers, Agencies, Consultancies etc.
The conference will gather speakers & attendees from the following industries:
And many more…
ACI has put together a range of packages to suit your requirements. These range from branding options, to full scale partner solutions and can be tailored to meet your objectives and budgets.
If you are launching a new product or service and wish to gain visibility and brand recognition within your industry, contact us today!
For commercial opportunities, please contact:
Krisztina Maria Szabo
+44 20 3141 0603
The Customer Experience Professionals Association is a global non-profit organization dedicated to the advancement of customer experience management best practices. It provides customer experience management professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience management. Founded in April 2011, the CXPA has more than 80 Corporate Members and 2800 customer experience professionals in its community. CXPA Gold Sponsors include Confirmit, ForeSee, Genesys, and Verint. Clarabridge, Convergys, Corsential, LiveOps, Mattersight Corporation, Medallia, OpenSpan, ResponseTek and TNS are CXPA Silver Sponsors. For more information, visit www.cxpa.org
CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to receive a wealth of online resources including: •Live webcasts •White paper and featured column library •Contact Center and CRM News •Vendor Directory •Calendar of Events from Around the World •Virtual Conferences in Workforce management, Quality Assurance, Speech Analytics and Multi-Channel Strategies
CMSWire.com publishes daily news, analysis, interviews and best practices focused on Customer Experience Management, Digital Marketing, Social Business and Enterprise Information Management. Follow us on Twitter @cmswire or join our mailing list for access to exclusive reports, white papers and webinars.
TelcoProfessionals(TP) is an interactive, content rich, blog- and video-centric online community, and business exchange, developed exclusively for the Telecom and Media industry. We are dedicated to individuals working in the industry globally, as a place they can find and help each other get ahead. TP includes a full Telecom & Media events listing, blogs from Thought Leaders, videos of the people shaping the industry’s future. TP allows you to network directly with over 110,000 like-minded unique viewers from 206 countries.
To enhance your professional profile and network for future business opportunities, or to visit our jobs portal, join us today on www.telcoprofessionals.com.
The independent authority on credit card processing, topcreditcardprocessors.com, is a research firm dedicated to identifying and ranking the best credit card processors in the United States. These payment service providers are able to provide national services with flexible payment terms and service offerings for your small, medium, or enterprise business.
Top Credit Card Processors: www.topcreditcardprocessorsratings.com
CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com is driven by an algorithm allowing for both customers and providers of products and services to understand how the rankings are determined. The service can be used by potential buyers to learn more about their vendors prior to making a purchasing decision.
Celebrating its 25th year, COLLOQUY has served as a leading publishing, education and research practive, bringing together loyalty practitioners from around the world. It is the first publication dedicated expressly to loyalty marketing and has become the go-to resource for loyalty intelligence. Today COLLOQUY engages and educates loyalty marketers with its magazine, weekly e-newletter and timely comprehensive loyalty-marketing website, colloquy.com. Our reach is global, including an audience of loyalty marketers from virtually every industry. COLLOQUY also host the COLLOQUY Loyalty Summit. This premier annual event features inspirational speakers, educational sessions, hands-on workshops and executive-level networking.
IT Briefcase is an on-line publication helping IT professionals researching software solutions to help grow their organization. We understand that IT professionals within any organization need to rely on trusted resources to do their job successfully and make the right purchasing decisions. IT Briefcase audience members can expect to view up-to-date content from the IT Briefcase editorial team, contributing analysts, and the software vendor community. Our unique “Fresh Ink” section features exclusive Interviews with top IT executives, highlighting current trends and challenges companies are encountering within the Business Integration space, and our Analyst Blog column provides an independent view of the hottest themes in the market today.