ACI’s 3rd edition of the Customer Experience Management Summit will be taking place in London, UK, on 14th & 15th June 2017.
Over the two days, the event will give you in-depth looks into the main drivers and challenges faced by brands & retailers when it comes to Customer Experience, through case studies, interactive sessions & panel discussions, led by industry experts.
The conference will bring together senior customer experience & customer service representatives across different sectors, technology & solution providers, as well as agencies.
Join us in London to exchange with your peers and engage in excellent networking opportunities.
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If you would like to be considered as a speaker for the event with a 30-45 minute presentation, please submit an abstract for consideration to:
Tel: +44 (0)20 3141 0632
ACI’s Customer Experience Management Summit will bring together brands/retailers representatives such as:
Head of Customer Service, Online Relationship & Digital Customer Experience Managers, Heads of Creative User Experience, Customer Relationship Management Manager , Head of Customer Experience, Customer Engagement Director, Loyalty & Insights Manager, Director of Customer Insights & Analytics, Head of Customer Retention, Consumer Operations Manager, Operational Excellence etc.
You will also be able to meet senior representatives from Technology/Solution Providers, Agencies, Consultancies etc.
The conference will gather speakers & attendees from the following industries:
And many more…
ACI has put together a range of packages to suit your requirements. These range from branding options, to full scale partner solutions and can be tailored to meet your objectives and budgets.
If you are launching a new product or service and wish to gain visibility and brand recognition within your industry, contact us today!
For commercial opportunities, please contact:
Krisztina Maria Szabo
+44 20 3141 0603
The Customer Experience Professionals Association is a global non-profit organization dedicated to the advancement of customer experience management best practices. It provides customer experience management professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience management. Founded in April 2011, the CXPA has more than 80 Corporate Members and 2800 customer experience professionals in its community. CXPA Gold Sponsors include Confirmit, ForeSee, Genesys, and Verint. Clarabridge, Convergys, Corsential, LiveOps, Mattersight Corporation, Medallia, OpenSpan, ResponseTek and TNS are CXPA Silver Sponsors. For more information, visit www.cxpa.org
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