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Hospitality Minds Europe 2018 – Logging On & Checking In: Future of the Hospitality Business

Date: 13th June 2018 - 14th June 2018 Location: London - UK

We are delighted to be hosting Hospitality Minds Europe 2018 – Logging On & Checking In: Future of the Hospitality Business on 13-14 June 2018 in London, UK, which will bring together 250+ hospitality decision-makers from admired European and international hotel brands, exciting and disruptive start-ups, tech companies, bloggers, investors, award-winning architects, designers and hospitality partners such as airlines and OTA companies.

The programme will feature 50 influential business thinkers. For the first time, live on stage, the kind of lively and passionate conversations that have previously only taken place in private. Moderated by smart, informed and witty people who can get genuine ideas and original thinking from the diverse and talented speakers.

We have gathered a premier Agenda Committee representing the most dynamic personalities in the hospitality business. Together we will curate a summit programme that provides fresh ideas and inspiration to help your business adapt and thrive.





13th June 2018
14th June 2018
Event Category:


Maureen Ignacio – Marketing, Sales & Media Partnerships
+44 (0) 20 3141 0636
Maureen Ignacio – Sponsorship
+44 20 3141 0636
Simona Norkunaite – Delegate Registration & Group Discounts
+44 (0) 20 3141 0642
Jayme Burns – Logistics
+44 (0) 203 141 0640
Sarah Ajawin – Content
+44 (0) 20 3141 0643


We will confirm the venue approximately 4-6 weeks before the event to ensure we find the most suitable space because numbers can vary dramatically. There will be a discounted accommodation rate for conference attendees.
London, United Kingdom

Chris Penn, Co-founder, Steel Hotel

Charlie Macgregor, CEO & Founder, The Student Hotel

Julie Fawcett, Managing Director , Qbic Hotels

Yasmine Mahmoudieh, Founder Principle, Yasmine Mahmoudieh Design

Jean – Pierre Bandeira, Founder & Chief Executive Officer, Light Human Hotel

Julien Veyron, President and Co-founder, Light Human Hotel

Luke Thomas, Luke Thomas Limited – Britain’s youngest head chef

Martin Jones, Vice President, Food & Beverage – Luxury Brands, Europe, Accor Hotel

Simon Taylor, Head of Business Development, Condé Nast International Restaurants

Tarek Hegazy, Principal & Creative Director, Living Consulting Group AB (Living Design)

Christos Andreopoulos, Head of IT, Oetker Collection

Wolfgang Gold, Global Franchise Director, EasyHotel

Frank Reeves, CEO & Co – Founder, Avvio

Katherine Neathercoat, Head of UK Interior Design, Scott Brownrigg

Robert Nadler, CEO, Nadler Hotels

Tom Hupe, Director of Hospitality, Perkins+Will

George Titlow, Business Development Manager UK & Ireland, STR

Philip Mahoney, Vice President Food & Drink, Carlson Rezidor Hotel Group

Peter Backman, Managing Director, Horizons FS Limited

Kent Lindvall, Owner – Marketing, Treehotell

Patricia Holler, Senior Director, Interior Design – Global Design Europe, Marriott International*

Vickum Nawagamuwage, CEO, Santani Hotel

Alex Andjel, Vice President, Development, Virgin Hotels

Celia Geyer, Vice President Architecture & Design – EMEA, Hilton

Jon Sharp, Director Product Management – Focused Service Brands EMEA, Hilton

Preben Vestdam, Co-founder & CEO, HotelSwaps LTD

Andrew Linwood, Head of Hospitality, Areen Design

Patrick Angwin, Senior Director, Horwath HTL

Amro Khoudeir, Director of Digital & Distribution, Mövenpick Hotels & Resorts

Kim Matlock, Vice President of Digital Strategy, Wyndham Hotels & Resorts

Bram Van Der Hoek, CEO, Europe Hotels Private Collection

If you would like to be considered as a panellist or a speaker for the event with a 15-20 minute presentation, please submit an abstract for consideration to:


Sarah Ajawin

Phone: +44 (0) 20 3141 0643

Email: sajawin@acieu.net

Open and Interactive format including on-stage interviews and panel discussions on;

1. Future Hospitality Landscape – The 21st century business – Sector overview, what will the future hospitality landscape look like in terms of guest service, experience, and destinations for the next 10 years? will you attract the business and leisure guests of tomorrow?

2. The distribution dilemma – With more companies moving into hotel distribution through technology based channels, the session will look at how hoteliers can harness the power of the infrastructure created and the data collected by vehicles such as travel apps to better target clients and secure bookings more effectively?

3. Hotel design and layout trends – The latest trends influencing hotel design and layout have the industry buzzing—expanded F&B design, smaller guest rooms, and enhanced communal areas. Are these tactics successful? Hear from our hospitality minds as they evaluate the most recent design and layout trends in order to determine the hits and misses with guests, hotel owners, and design teams.

4. Sustainability – A load of hot air? In a world where energy use is set to increase by 50% over the next 10 years is a sustainable hotel the next generation of consumers must have amenity?

5. Data Science and technologies – what will these mean for underlying technology infrastructures driving hotel systems, both in property and pre-stay? The session will look at how trends such as data appending, CRM, data ownership, social, IoT, AI and more are impacting your marketing now and in the future?

6. A vision for the smartphone – Embracing modern technology – Mobile apps – What applications are best suited to meet your guests’ needs and how your hotel can modernise its services and increase revenue with a mobile app platform?

7. Going beyond traditional hospitality – How do you create noteworthy experience, instagrammable moments for your hotel guest from check-in to in-room, from dining to fitness?

8. Assessing the power of technology in the age of new digital traveller – This session will look at how this is impacting the hospitality sector and how travel insights from Google trends data can be used to better understand traveller choices to better tailor experiences

Structured networking activities include; Digital Influencer Speed Networking, Power Networking Party, “Consult The Experts” Discussion Groups, Meet & Greet, Blackout Bingo, Lunch Round Tables and Business Card Contest.

Agenda Download

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Gustaffo is an interactive digital concierge, that provides hotel guests with general hotel information and offers them hotel services, which can be ordered directly by using their smartphone, tablet or PC.

More than 50% of all travellers are represented by Millennials. The mobile concierge Gustaffo is a simple, cost-effective way to reach those “digital natives” – the new generation of hotel guests who have grown up with apps and mobile services, who carry their smartphones with them practically everywhere they go. Gustavo offers them a certain “wow” factor, setting you apart from the competition.

By increasing guest satisfaction, it allows you to get to know your guests and to turn them into loyal regulars at your hotel.

However,Gustaffo is more than just a mobile concierge, it also serves as an integrated platform for every digital contact with your customer during their hotel experience. Gustaffo accompanies your guest every step of the way on their “digital journey”, starting with the pre-stay email, all the way to post-stay messaging and direct booking for the next stay, with everything that lies between: web-check-in, room-access, digital ordering of services, food and drinks, check-out, and payment.



Avvio is the leading direct booking platform and digital agency for hotels and serviced apartment providers. Founded in 2002, Avvio has grown year-on-year by developing cutting-edge technologies that enable hotels to drive outstanding growth in direct bookings, while reducing their dependence on online travel agency channels. In October 2017, Avvio was the first company in the world to provide the hospitality industry with a booking engine driven by artificial intelligence.

We partner with over 450 accommodation providers worldwide including the UK, Ireland, Europe and North America. Some of our partners include Classic British Hotels, Pure Salt Luxury Hotels and Cheval Residences.

If you’re looking to grow your direct bookings, upgrade your website or extend your reach, speak to Avvio about our in-house design and digital marketing agencies, providing best-in-class website design and digital advertising services. Our digital team has achieved Premier Partner status with Google for search, display, video and mobile advertising.

To find out more about Avvio please visit www.avvio.com

Contact details:

Avvio House, National Technology Park, Castletroy, Co. Limerick, Ireland. T: 0845 300 7763 (UK), +353 (0)61 335 680 (Europe), +1 (646) 401 0072 (US)

Email: hello@avvio.com
Website: www.avvio.com
LinkedIn: www.linkedin.com/company/avvio-com
Twitter: www.twitter.com/AvvioDirect
Facebook: www.facebook.com/avvio


Simba Sleep is a UK sleep brand that designs and manufactures innovative sleep products, currently active in more than 15 countries in Europe and beyond.

Following our launch in February 2016, Simba is already the fastest growing sleep brand in UK & Europe. Simba is bringing new advancements in technology to the sleep market and is the top selling mattress in John Lewis.

Simba is looking to build its commercial offering and partner with customer centric hotels, and work together to enhance the overall sleep proposition using our latest products and innovations.

Choosing the right mattress for guests is not a decision to be taken lightly. We’re keen to get your guests to try the products first to ensure the perfect sleep sensation.


Align yourself with the BEST and the GREATEST in the hospitality business

Get Involved as a Sponsor and Exhibitor

Welcome the Industry
After Launch Party and Pre-Launch Welcome Drinks Reception Get a superb opportunity to raise brand awareness by taking the lead and hosting the most exciting networking activities at the whole conference.


Host our Speakers
The Speaker Zone – An exclusive area for senior speaker faculty to chat with each other, relax, and make final presentation preparations away from the buzz of the event – the Zone is surely a must have.


Increased Brand Awareness
Selfie Booth Sponsor – Ensure your brand is trending on social media by setting up an exclusive selfie booth that displays your brand strategically.
Registration Area Sponsor – Get instant and top of mind brand recognition at the busiest time of the conference
Complimentary Gift for Speakers – Receive brand acknowledgement through direct contact with leading hoteliers and industry leaders


Showcase your Expertise
Exhibition Area – Whether you are a market leader, a medium-sized player or a start-up, exhibiting is a powerful platform for meeting new customers, reaching out to your existing clientele and building a more established and reliable brand.


Thought Leadership
Masterclasses, Think Tank Sessions, Commercial Presentations
– Be seen as the brand leader in your market segment.  Get the opportunity to address a wider audience in one of our interactive presentation formats.


Just for You
We have an experienced team who can put together a bespoke package for your company if you are looking for something slightly unique.  We pride ourselves from being able to come up with a solution that matches your objective and budget.


Contact us today.

Maureen Ignacio

Phone: +44 (0) 20 3141 0636

Email: mignacio@acieu.net


  • Power Networking Party: Connect & Meet with Hospitality Leaders
    Enjoy our power networking party attracting senior representatives of the industry, where European industry leaders rub shoulders with global players.
  • Digital Influencer Speed Networking
    A valuable networking feature for our delegates, exhibitors and travel/hotel bloggers. The Digital Influencer Speed Networking event will provide an opportunity for delegates and exhibitors to take part in mini-meetings with over 10 travel bloggers to explore ways to work together in the future. Bloggers and Influencers will be grouped by travel sector such as luxury travel, family travel, food and more. Make sure, whoever in your company is responsible for working with bloggers or researching potential blogger relationships is in attendance.
  • “Consult The Experts” Roundtable Discussion Groups
    Sector experts from the Architecture & Design communities and beyond circulate from table to table to answer your questions and provide insight and inspiration
  • Meet & Greet  – Say hello to old friends and make new contacts. This is your chance to interact with other attendees prior to formal proceedings.
  • Lunchtime Round Tables – Join our interactive round tables, where you will have the opportunity to network with those sharing similar interests and/or responsibilities to discuss the latest market trends and opportunities in a more informal environment.
  • Blackout Bingo – You will get a Blackout Bingo card which will be stamped by every Sponsor/Exhibitor you meet. Once you’ve filled your Blackout Bingo card you will be entered into a prize draw.
  • Business Card Contest – We want to see you build your network and contact list as much as possible. Therefore, we are offering a prize to whoever manages to collect the most business cards over the two days.

This year’s conference will benefit people from many different areas, including:

  • Independent Hotel Brands, Boutique and Chain Hotels.
  • Lifestyle and Country House Hotel Chains/Property Developers.
  • Hotel investors, Private equity funds, HNWInvestors, Technology Companies.
  • Architects & Interior Designers.
  • Hospitality, Marketing & Advertising Agencies.
  • Hotel Founder, Managing Director for Europe, VP of Digital & IT (Disruptive Innovation).
  • Hotel Founder, CEO/Managing Director, Chief Marketing Officer, Head of Online and eCommerce.
  • CTO, CFO, Senior Director, Hospitality Director, Head of Development, Life Style Director Ecommerce Managers, Vice President of Digital & IT.
  • Business owner, Director for Hospitality, Creative Director.
  • Director for Europe, Hospitality & Travel Director, Director of Food & Beverage.
  • Graduate Hotels – AJ Capital Partners, Generator Hostels, Artist Residence Hotels, Flat Cap Hotels, A&O Hotels & Hostels, The Student Hotel, The Society.
  • TPG Real Estate, Queensway Group, JetBlue Technology Ventures.
  • ERP Architects, Beck, Mecanoo Architecte, S&T (UK) Limited.
  • Edelman, Ignite Hospitality, Journey.

If you would like to be considered as a panellist or a speaker for the event with a 15-20 minute presentation, please submit an abstract for consideration to:


Sarah Ajawin

Phone: +44 (0) 20 3141 0643

Email: sajawin@acieu.net

  • Hotel Chain
  • Hotel/Resort
  • Individual 5*/5* Deluxe/6* Hotel
  • Lifestyle and Fashion Brands
  • Luxury Hotel Chain
  • Bed & Breakfast/Guest House
  • Boutique Hotel
  • Serviced Apartments
  • Private Villa
  • Designers and Architects
  • Marketing Services Agency
  • Travel and Distribution Agents
  • Destination Management Companies
  • Airline
  • Software and Technology Companies
  • Exciting and Disruptive Start-Ups
  • Reservation Systems
  • Spa Operators
  • Lifestyle and Concierge Services
  • Lawyers
  • Property Developers
  • Bloggers

Media Partners



Loyalty Magazine is the most widely read title on the subject of customer retention. It covers loyalty as a broad concept, reward programmes, affinity, customer insight and CRM. Importantly, it focuses heavily on how technology is reinventing what is possible, with analytics and other customer information management systems, and how mobile interaction and engagement are changing the rules.

Containing in-depth interviews with industry leaders, and briefings on emerging topics, such as loyalty and blockchain or the global growth of coalition programmes, it is required reading for anyone keen to keep their customers.

  • Readers in well over 70 countries,
  • All business sectors addressed, including retail, financial services, travel and hotels, telecoms and online/social media.
  • A daily news and features website www.loyaltymagazine.com
  • Printed edition of Loyalty Magazine published three times a year to support The Loyalty Magazine Awards www.theloyaltymagazineawards.com

Subscribe online at www.loyaltymagazine.com, call Maxine Wernick on +44 (0)1572 820088 or email maxine@cm-media.net and we will send you an invoice. If you would like to see a complimentary copy of Loyalty Magazine then please email us a request at maxine@cm-media.net



Green Hotelier is the leading voice on sustainability in the hospitality industry and the digital magazine of ITP, the International Tourism Partnership. ITP works with global hotel groups providing a non-competitive platform for collaboration, and turning responsible ambition and good ideas into positive action. Green Hotelier provides news, blogs and best practice stories from hotels around the world, as well as a wealth of free resources to help hoteliers with properties of any size to be more responsible businesses, run sustainably and with minimum impact on the environment.



Association Partners

The European Hotel Managers Association (EHMA) was established in Rome in 1974. It is a non-profit association of Hotel Managers operating first class and luxury hotels across Europe. Its members are committed to fostering fellowship and respect, as well as their own professional improvement to better serve the industry. The mission is to make EHMA the number one platform for collective intelligence, education, networking and professional development among European hotel managers of 4- and 5-star properties.


Hospitality Minds Europe - Conference Standard Rate (inc. documentation pack)£1,316.00Inclusive of £179 Early Bird Discount - Standard Rate: £1,495(ex.Vat)
Hospitality Minds Europe - Conference Hotelier Rate (inc. documentation pack)£788.00Inclusive of £107 Early Bird Discount - Standard Rate: £895(ex.Vat).
Hospitality Minds Europe - Documentation Package Only£420.00
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