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Hospitality Minds Europe 2018 – Logging On & Checking In: Future of the Hospitality Business

Date: 13th June 2018 - 14th June 2018 Location: London - UK

We are delighted to be hosting Hospitality Minds Europe 2018 – Logging On & Checking In: Future of the Hospitality Business on 13-14 June 2018 in London, UK, which will bring together +100 hospitality decision-makers from admired European and international hotel brands, exciting and disruptive start-ups, tech companies, bloggers, investors, award-winning architects, designers and hospitality partners such as airlines and OTA companies.

The programme will feature 50 influential business thinkers. For the first time, live on stage, the kind of lively and passionate conversations that have previously only taken place in private. Moderated by smart, informed and witty people who can get genuine ideas and original thinking from the diverse and talented speakers.

We have gathered a premier Agenda Committee representing the most dynamic personalities in the hospitality business. Together we will curate a summit programme that provides fresh ideas and inspiration to help your business adapt and thrive.





13th June 2018
14th June 2018




The Bloomsbury Hotel
16-22 Great Russell Street
London, WC1B 3NN United Kingdom
0207 347 1000
View Venue Website

Chris Penn, Co-founder, Steel Hotel

Charlie Macgregor, CEO & Founder, The Student Hotel

Julie Fawcett, Managing Director , Qbic Hotels

Yasmine Mahmoudieh, Founder Principle, Yasmine Mahmoudieh Design

Jean – Pierre Bandeira, Founder & Chief Executive Officer, Light Human Hotel

Julien Veyron, President and Co-founder, Light Human Hotel

Luke Thomas, Luke Thomas Limited – Britain’s youngest head chef

Martin Jones, Vice President, Food & Beverage – Luxury Brands, Europe, Accor Hotel

Simon Taylor, Head of Business Development, Condé Nast International Restaurants

Tarek Hegazy, Principal & Creative Director, Living Consulting Group AB (Living Design)

Christos Andreopoulos, Head of IT, Oetker Collection

Wolfgang Gold, Global Franchise Director, EasyHotel

Frank Reeves, CEO & Co – Founder, Avvio

Katherine Neathercoat, Head of UK Interior Design, Scott Brownrigg

Robert Nadler, Hospitality Entrepreneur

Tom Hupe, Director of Hospitality, Perkins+Will

George Titlow, Business Development Manager UK & Ireland, STR

Philip Mahoney, Vice President Food & Drink, Carlson Rezidor Hotel Group

Peter Backman, Managing Director, Horizons FS Limited

Kent Lindvall, Owner – Marketing, Treehotell

Patricia Holler, Senior Director, Interior Design – Global Design Europe, Marriott International*

Vickum Nawagamuwage, CEO, Santani Hotel

Alex Andjel, Vice President, Development, Virgin Hotels

Celia Geyer, Vice President Architecture & Design – EMEA, Hilton

Jon Sharp, Director Product Management – Focused Service Brands EMEA, Hilton

Preben Vestdam, Co-founder & CEO, HotelSwaps LTD

Andrew Linwood, Head of Hospitality, Areen Design

Patrick Angwin, Senior Director, Horwath HTL

Amro Khoudeir, Director of Digital & Distribution, Mövenpick Hotels & Resorts

Kim Matlock, Vice President of Digital Strategy, Wyndham Hotels & Resorts

Bram Van Der Hoek, CEO, Europe Hotels Private Collection

Helen Bywater-Smith, Director of Research, IPSOS

Alina Iordache, Marketing & Corporate Manager, SEMRUSH

Anni Hood, Managing Partner, WELL Intelligence

David Lund, Hotel Financial Coach & Professor, Royal Roads University – “Hospitality Financial Leadership -OnLine”

Elizabeth von Lehe, Director – Strategy & Concept Design, ICRAVE

Veerle Donders, Concept & Brand Manager, Zoku Amsterdam

Ciara Crossan, Founder & CEO, WeddingDates

Michael Schlotfeldt, Creative Director/Co-Founder, Plaudit Design

Andre Hordagoda, Co-founder, GoInStore

Bruno Correra, Founder, Bee+Hive

Simone Micheli, Founder, Simone Micheli Architectural Hero

Luka Berger, Founder & CEO, Flexkeeping

Jane Pendlebury, CEO, HOSPA

Kike Sarasola, President & Founder, Room Mate Group

Jason Wischhoff, Vice President of Development Europe & Africa, Dream Hotel Group

Muhammad Manan, Global Franchise & Operations Director, EasyHotel

Anna Stancioff, Lead Publicist, Hawkins International

Simon Heyes, Director, Peru + Yanapanu

Helen Bywater Smith, Director of Research, IPSOS

Sharron Livingston, Managing Editor, The Travel Magazine

Liutauras Vaitkevicius, General Manager, Good Hotel London

If you would like to be considered as a panellist or a speaker for the event with a 15-20 minute presentation, please submit an abstract for consideration to:

Sarah Ajawin

Phone: +44 (0) 20 3141 0643

Email: [email protected]

Open and Interactive format including on-stage interviews and panel discussions on;

1. Future Hospitality Landscape – The 21st century business – Sector overview, what will the future hospitality landscape look like in terms of guest service, experience, and destinations for the next 10 years? will you attract the business and leisure guests of tomorrow?

2. The distribution dilemma – With more companies moving into hotel distribution through technology based channels, the session will look at how hoteliers can harness the power of the infrastructure created and the data collected by vehicles such as travel apps to better target clients and secure bookings more effectively?

3. Hotel design and layout trends – The latest trends influencing hotel design and layout have the industry buzzing—expanded F&B design, smaller guest rooms, and enhanced communal areas. Are these tactics successful? Hear from our hospitality minds as they evaluate the most recent design and layout trends in order to determine the hits and misses with guests, hotel owners, and design teams.

4. Sustainability – A load of hot air? In a world where energy use is set to increase by 50% over the next 10 years is a sustainable hotel the next generation of consumers must have amenity?

5. Data Science and technologies – what will these mean for underlying technology infrastructures driving hotel systems, both in property and pre-stay? The session will look at how trends such as data appending, CRM, data ownership, social, IoT, AI and more are impacting your marketing now and in the future?

6. A vision for the smartphone – Embracing modern technology – Mobile apps – What applications are best suited to meet your guests’ needs and how your hotel can modernise its services and increase revenue with a mobile app platform?

7. Going beyond traditional hospitality – How do you create noteworthy experience, instagrammable moments for your hotel guest from check-in to in-room, from dining to fitness?

8. Assessing the power of technology in the age of new digital traveller – This session will look at how this is impacting the hospitality sector and how travel insights from Google trends data can be used to better understand traveller choices to better tailor experiences

Structured networking activities include; Digital Influencer Speed Networking, Power Networking Party, “Consult The Experts” Discussion Groups, Meet & Greet, Lunch Round Tables and Business Card Contest.


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Gustaffo is an interactive digital concierge, that provides hotel guests with general hotel information and offers them hotel services, which can be ordered directly by using their smartphone, tablet or PC.

More than 50% of all travellers are represented by Millennials. The mobile concierge Gustaffo is a simple, cost-effective way to reach those “digital natives” – the new generation of hotel guests who have grown up with apps and mobile services, who carry their smartphones with them practically everywhere they go. Gustavo offers them a certain “wow” factor, setting you apart from the competition.

By increasing guest satisfaction, it allows you to get to know your guests and to turn them into loyal regulars at your hotel.

However,Gustaffo is more than just a mobile concierge, it also serves as an integrated platform for every digital contact with your customer during their hotel experience. Gustaffo accompanies your guest every step of the way on their “digital journey”, starting with the pre-stay email, all the way to post-stay messaging and direct booking for the next stay, with everything that lies between: web-check-in, room-access, digital ordering of services, food and drinks, check-out, and payment.



Avvio is the leading direct booking platform and digital agency for hotels and serviced apartment providers. Founded in 2002, Avvio has grown year-on-year by developing cutting-edge technologies that enable hotels to drive outstanding growth in direct bookings, while reducing their dependence on online travel agency channels. In October 2017, Avvio was the first company in the world to provide the hospitality industry with a booking engine driven by artificial intelligence.

We partner with over 450 accommodation providers worldwide including the UK, Ireland, Europe and North America. Some of our partners include Classic British Hotels, Pure Salt Luxury Hotels and Cheval Residences.

If you’re looking to grow your direct bookings, upgrade your website or extend your reach, speak to Avvio about our in-house design and digital marketing agencies, providing best-in-class website design and digital advertising services. Our digital team has achieved Premier Partner status with Google for search, display, video and mobile advertising.

To find out more about Avvio please visit www.avvio.com

Contact details:

Avvio House, National Technology Park, Castletroy, Co. Limerick, Ireland. T: 0845 300 7763 (UK), +353 (0)61 335 680 (Europe), +1 (646) 401 0072 (US)

Email: [email protected]
Website: www.avvio.com
LinkedIn: www.linkedin.com/company/avvio-com
Twitter: www.twitter.com/AvvioDirect
Facebook: www.facebook.com/avvio


Simba Sleep is a UK sleep brand that designs and manufactures innovative sleep products, currently active in more than 15 countries in Europe and beyond.

Following our launch in February 2016, Simba is already the fastest growing sleep brand in UK & Europe. Simba is bringing new advancements in technology to the sleep market and is the top selling mattress in John Lewis.

Simba is looking to build its commercial offering and partner with customer centric hotels, and work together to enhance the overall sleep proposition using our latest products and innovations.

Choosing the right mattress for guests is not a decision to be taken lightly. We’re keen to get your guests to try the products first to ensure the perfect sleep sensation.


Flexkeeping assists in managing a hotel’s operational tasks, from housekeeping and maintenance to management and even including guest service requests. On top of it, the easy-to-use app, with its voice control and translations feature, breaks down the multi-lingual barrier among employees in an instant.

Thanks to real-time information flow, Flexkeeping significantly contributes to the enhancement of service quality, guest experience and staff productivity. This way the hotel can maximise performance and revenue.

Founded in 2013, Flexkeeping is currently operating 30,000 rooms within the world’s top hotel brands, making it one of the leading and fastest growing companies in this field.


Align yourself with the BEST and the GREATEST in the hospitality business

Get Involved as a Sponsor and Exhibitor

Welcome the Industry
After Launch Party and Pre-Launch Welcome Drinks Reception Get a superb opportunity to raise brand awareness by taking the lead and hosting the most exciting networking activities at the whole conference.


Host our Speakers
The Speaker Zone – An exclusive area for senior speaker faculty to chat with each other, relax, and make final presentation preparations away from the buzz of the event – the Zone is surely a must have.


Increased Brand Awareness
Selfie Booth Sponsor – Ensure your brand is trending on social media by setting up an exclusive selfie booth that displays your brand strategically.
Registration Area Sponsor – Get instant and top of mind brand recognition at the busiest time of the conference
Complimentary Gift for Speakers – Receive brand acknowledgement through direct contact with leading hoteliers and industry leaders


Showcase your Expertise
Exhibition Area – Whether you are a market leader, a medium-sized player or a start-up, exhibiting is a powerful platform for meeting new customers, reaching out to your existing clientele and building a more established and reliable brand.


Thought Leadership
Masterclasses, Think Tank Sessions, Commercial Presentations
– Be seen as the brand leader in your market segment.  Get the opportunity to address a wider audience in one of our interactive presentation formats.


Just for You
We have an experienced team who can put together a bespoke package for your company if you are looking for something slightly unique.  We pride ourselves from being able to come up with a solution that matches your objective and budget.


Contact us today.

Maureen Ignacio

Phone: +44 (0) 20 3141 0636

Email: [email protected]


  • Power Networking Party: Connect & Meet with Hospitality Leaders
    Enjoy our power networking party attracting senior representatives of the industry, where European industry leaders rub shoulders with global players.
  • Digital Influencer Speed Networking
    A valuable networking feature for our delegates, exhibitors and travel/hotel bloggers. The Digital Influencer Speed Networking event will provide an opportunity for delegates and exhibitors to take part in mini-meetings with over 10 travel bloggers to explore ways to work together in the future. Bloggers and Influencers will be grouped by travel sector such as luxury travel, family travel, food and more. Make sure, whoever in your company is responsible for working with bloggers or researching potential blogger relationships is in attendance.
  • “Consult The Experts” Roundtable Discussion Groups
    Sector experts from the Architecture & Design communities and beyond circulate from table to table to answer your questions and provide insight and inspiration
  • Meet & Greet  – Say hello to old friends and make new contacts. This is your chance to interact with other attendees prior to formal proceedings.
  • Lunchtime Round Tables – Join our interactive round tables, where you will have the opportunity to network with those sharing similar interests and/or responsibilities to discuss the latest market trends and opportunities in a more informal environment.
  • Blackout Bingo – You will get a Blackout Bingo card which will be stamped by every Sponsor/Exhibitor you meet. Once you’ve filled your Blackout Bingo card you will be entered into a prize draw.
  • Business Card Contest – We want to see you build your network and contact list as much as possible. Therefore, we are offering a prize to whoever manages to collect the most business cards over the two days.

Participating companies include:

• Independent & Boutique Hotel Brands
• International Hotel Chains
• Property Developers
• Hotel investors, Private Equity & HNW Investors
• Technology Companies
• Architects & Interior Designers
• Hospitality, Marketing & Advertising Agencies

Participating job titles include:

• Hotel Founder
• Managing Director for Europe
• Vice President of Digital & IT
• Chief Marketing Officer
• Head of Online and eCommerce.
• Hospitality Director
• Head of Development
• Life Style Director
• Ecommerce Manager
• Director for Hospitality
• Creative Director
• Director for Europe, Hospitality & Travel
• Director of Food & Beverage

If you would like to be considered as a panellist or a speaker for the event with a 15-20 minute presentation, please submit an abstract for consideration to:


Sarah Ajawin

Phone: +44 (0) 20 3141 0643

Email: [email protected]

  • Hotel Chain
  • Hotel/Resort
  • Individual 5*/5* Deluxe/6* Hotel
  • Lifestyle and Fashion Brands
  • Luxury Hotel Chain
  • Bed & Breakfast/Guest House
  • Boutique Hotel
  • Serviced Apartments
  • Private Villa
  • Designers and Architects
  • Marketing Services Agency
  • Travel and Distribution Agents
  • Destination Management Companies
  • Airline
  • Software and Technology Companies
  • Exciting and Disruptive Start-Ups
  • Reservation Systems
  • Spa Operators
  • Lifestyle and Concierge Services
  • Lawyers
  • Property Developers
  • Bloggers

Media Partners

Published monthly by Roma Publications, Premier Hospitality is a subscription-based publication, showcasing all the best hospitality projects throughout the UK and abroad. From Michelin star restaurants and innovative bars to prestigious clubs, 5*hotels and more, Premier Hospitality has it covered, with interviews from many of the industry’s biggest names, including leading interior design practices, architects, chefs and hoteliers.

Launched in October 2012, Premier Hospitality is a full-colour, 100+ page, glossy magazine, which is available in print and digital formats. Premier Hospitality is packed with features, news and beautiful imagery and has previously included features such as Manchester House, Celtic Manor, Hotel Chocolat and Yo! Sushi, to name but a few.

For more information about Premier Hospitality or sister publications Premier Retail, Premier Construction and Rail Construction News, please visit: www.premierconstructionnews.com.

Alternatively, for all the latest news and updates, follow Premier Hospitality on Twitter: @PCbyRoma or on Facebook: https://goo.gl/Ph7fSi.

Boutique Hotelier is the monthly business magazine and daily-updated web site for operators, suppliers and decision-makers working in the boutique and lifestyle hotel sector.

Tracking news and developments in the boutique hotel market, including in-depth analysis on key issues and exclusive interviews with the top industry names, Boutique Hotelier is an invaluable source for keeping up to date with the trends shaping this fast-moving sector of the hospitality industry.



Loyalty Magazine is the most widely read title on the subject of customer retention. It covers loyalty as a broad concept, reward programmes, affinity, customer insight and CRM. Importantly, it focuses heavily on how technology is reinventing what is possible, with analytics and other customer information management systems, and how mobile interaction and engagement are changing the rules.

Containing in-depth interviews with industry leaders, and briefings on emerging topics, such as loyalty and blockchain or the global growth of coalition programmes, it is required reading for anyone keen to keep their customers.

  • Readers in well over 70 countries,
  • All business sectors addressed, including retail, financial services, travel and hotels, telecoms and online/social media.
  • A daily news and features website www.loyaltymagazine.com
  • Printed edition of Loyalty Magazine published three times a year to support The Loyalty Magazine Awards www.theloyaltymagazineawards.com

Subscribe online at www.loyaltymagazine.com, call Maxine Wernick on +44 (0)1572 820088 or email [email protected] and we will send you an invoice. If you would like to see a complimentary copy of Loyalty Magazine then please email us a request at [email protected]


Green Hotelier is the leading voice on sustainability in the hospitality industry and the digital magazine of ITP, the International Tourism Partnership. ITP works with global hotel groups providing a non-competitive platform for collaboration, and turning responsible ambition and good ideas into positive action. Green Hotelier provides news, blogs and best practice stories from hotels around the world, as well as a wealth of free resources to help hoteliers with properties of any size to be more responsible businesses, run sustainably and with minimum impact on the environment.

Hotelier & Hospitality Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.



WELL Intelligence is a market insights platform and advisory for the hospitality and wellbeing industries and is home to the Hospitality & Wellbeing Barometer. “Time is everyone’s scarcest resource, what executives tell us they need – in their own words – is a ‘giant filtering mechanism’ and ‘cognitive checklist’ that can distill what matters to them in a bi-monthly, 15-minute read. The Barometer and the weekly insights we offer is the best antidote to information and analysis overload and our vast network of exceptional thinkers support our subscribers and clients in this increasingly interdependent and evolving industry.”

darc is the only international magazine focused on decorative and design lighting in architecture for the specification and contract markets. The specification of decorative and design lighting in hospitality, commercial and residential environments by interior designers, architects and, increasingly, lighting designers is a growing phenomenon worth millions of pounds on an international scale. Advances in technology and design processes has lead to a boom in the amount of product designers getting involved in decorative lighting and this has lead to a surge in the amount of products on the market and projects being completed. An evolution of the long-running ‘Decorative and Design’ section in sister title arc, darc emerged as a fully-fledged magazine in it’s own right in October 2012. We focus on the best quality projects and products and hear from those at the forefront of creative design. https://www.darcmagazine.com/


GS Magazine, the leading UK hotel design magazine. Latest news views and articles on hotel, bar and restaurant design, top quality interior design companies. www.gsmagazine.co.uk/


eHotelier is the global industry portal serving over 200,000 hospitality professionals from 196 countries around the world.

eHotelier provides continuous profesisonal development to industry professionals through online learning, career development, reference material and collaboration. Learning materials are created by industry experts, associations and institutions from around the world under the guidance and endorsement of leading industry educators, and recognised by the industry globally.

Global industry leaders rely on eHotelier to grow their careers, their teams and their businesses, join today and advance your career.


Acquisition International: The Voice of Corporate Finance. Acquisition International is a digital magazine dedicated to corporate finance for CEOs and other high-level decision makers. https://www.acq-intl.com/


CEO Monthly – A business is only as good as its leadership, and whilst it takes many hands to make a company work, CEOs hold the majority of the responsibility and power in any organisation. This is a tough challenge, and as such through this dedicated publication, bought to you by internationally renowned publishing house AI Global Media, aims to offer the very latest insight, interviews and profiles of Chief Executive Officers from across the corporate landscape.

Free to subscribe to, the publication offers a dedicated newsletter, an ever evolving website and a series of awards designed to showcase the hard work and commitment of businesses from every market and every region.

Keeping pace with the ever changing corporate landscape around the world, CEO Monthly’s dedicated editorial team work diligently to provide the latest news and updates, drawing on their network of contacts from across the globe who span every major industry and sector, providing comment and insight which is invaluable. https://www.ceo-review.com/


LUX: Spanning the highest net worth individuals from around the world, LUX Life readers are a distinct breed. They know what they like and are willing to pay for it. As such, we showcase the products, services, attractions and events that will appeal to them. Some of the world’s most internationally renowned brands, individuals and products are highlighted in our magazine so that our esteemed readers will find everything they need to truly live the life they deserve.

Our website, digital publication and diverse array of awards programmes cover all aspects of high end lifestyle, including the finest, food and drink, hotels and resorts, health and beauty, automotive, jewellery, art and technology. Within our pages you’ll find everything from product news and reviews, to in-depth news, trends, features and comment, all designed to inform, entertain and inspire in equal measure.

Ultimately, at LUX we only showcase the best of the best, so you can rest assured that you are at the very cutting edge of the latest luxury trends and high-end developments. www.lux-review.com

GreenOtels, a movement by H&FS Connect, the country’s foremost hospitality media is inspired with a vision to motivate businesses to create a zero waste society and a mission to engage the hospitality industry towards a greener consciousness by creating platforms of Education + Training, Information & Networking via…conferences, webinars, workshops, online presence and ezines, bulletins, newsletters and flyers.

In its advocacy role, GreenOtels launched city and regional summits and workshops on Environmental Law, Responsible Tourism and Best Practises in green hoteliering.

In this short time GreenOtels is not only being supported by GSTC – Global Sustainable Tourism Council (USA) and HRA but Eco Tourism Society of India (ESOI), Green Lodging News (USA), Green Hotelier Media & ITP (UK) and Hotel Owners for Tomorrow (HOT Asia) and several engineering and senior management professionals from the hospitality industry.


The Travel Magazine is a travel portal with highly informative, upbeat and inspirational articles for people who love to travel. We are storytellers.


The Gearing Media Group is a long-standing and successful business to business publisher with a proven track-record of delivering practical business information to targeted readerships, whilst delivering a high-performance marketing platform for advertisers and sponsors.

The Gearing Media Group is in the communications business, be that in traditional print, online, mobile, social networking, events and whatever else follows – we are more than just an experienced publisher with firm foundations, we are a proactive, creative multi-media organisation with a desire to create successful platforms with new media opportunities.



Clocate.com is a leading international directory for worldwide conferences and exhibitions. Clocate.com is equipped with a unique and comprehensive search that helps you find easily any event in any category or location. Each event includes detailed information, like, description, dates, location, map, prices, link to the official event’s website and more… If you search for a conference or exhibition in areas such as Industry and manufacturing, Health and medicine, Technology and IT, Business and finance, sciences, education, services (banking, insurance, tourism, Hospitality and more), government, environment, life style and arts, you’ll find it in Clocate.com.

Food Drink & Franchise is part of  BizClik Media Ltd. we are a diverse, multi-platform digital media company focusing on the global B2B marketplace.

“We have a passion for great content and we collaborate with the world’s most inspiring and innovative business leaders to deliver only the best, most engaging and relevant content to you. With a trusted and recognised publishing portfolio that is home to over 16 brands, including e-magazines and web platforms, combined with our social media marketing and data marketing tools, we have the experience, approach and know-how, to deliver your brand in front of the people that matter.”  https://www.fdfworld.com/

Association Partners

The European Hotel Managers Association (EHMA) was established in Rome in 1974. It is a non-profit association of Hotel Managers operating first class and luxury hotels across Europe. Its members are committed to fostering fellowship and respect, as well as their own professional improvement to better serve the industry. The mission is to make EHMA the number one platform for collective intelligence, education, networking and professional development among European hotel managers of 4- and 5-star properties.


HOSPA is the Association that helps hospitality’s Finance, Revenue Management and IT professionals to develop their careers, network with colleagues and keep up-to-date with industry trends and developments.


The Council for Hospitality Management Education (CHME) is a non-profit making organisation representing UK, European and International universities and colleges offering higher education programmes in the fields of hospitality studies, hospitality management, and related fields. It is CHME’s stated purpose to contribute to the professional development and status of UK and International hospitality management education, through the sharing of best practice in scholarship and pedagogy.



The Institute of Hospitalityhttps://www.instituteofhospitality.org/

Award Partners


LUX Hotel & Spa Awards 2018


2018 Global CFO Excellence Awards


2018 Global CEO Excellence Awards


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3 people are attending Hospitality Minds Europe 2018 – Logging On & Checking In: Future of the Hospitality Business

Maxine Heasman Monika Moser Alois Schoellauf