Latest News

Telefonica & International Airlines Group Confirmed as Speakers

QCXe3 banner

ACI is pleased to announce the following speakers have joined the line-up at the 3rd Customer Experience Management Summit, taking place on 14th & 15th June 2017, in London, UK:

Pete Dixon
Senior Experience Design and Research Manager
Telefonica

Alex Mead
Customer Experience Strategist & Leader
International Airlines Group

Over the two days, the event will give you in-depth looks into the main drivers and challenges faced by brands & retailers when it comes to Customer Experience, through case studies, interactive sessions & panel discussions, led by industry experts.

The conference will bring together senior customer experience & customer service representatives across different sectors, technology & solution providers, as well as agencies.

Join us in London to learn from their experiences, as well as the other confirmed speakers!

For more information visit  http://www.wplgroup.com/aci/event/customer-experience-management-summit/